Email support
Connection problems, bugs, billing and feature requests.
We aim to reply within 2 business days (US Central time). Never include your passwords in an email.
Support
We're a small team and we read every message. Most questions are answered in the docs; for anything else, email us.
Privacy requests
Ask what we hold about you, or ask us to delete it.
Send it from the Apple ID email you connected so we can find your records. We reply within 30 days.
Read the docs
Step-by-step setup for Claude and ChatGPT, every tool, and example prompts.
Quick answers
Apple won't accept my password when I connect
Cloud Butler needs an app-specific password, not your Apple ID password. Make one at account.apple.com under Sign-In and Security, then App-Specific Passwords. Two-factor authentication must be on. Full steps.
How do I disconnect Cloud Butler?
Delete the Cloud Butler app-specific password at account.apple.com (this stops access at once), then remove the connector from your AI app. Details.
My agent says it can't reach Reminders, Drive or my Home
Those need either the optional web sign-in (off by default) or the Cloud Butler app, which is coming soon. Ask your agent to run icloud_get_capabilities to see what's connected right now.
How do I cancel Pro?
Checkout opens soon. Once it does, you will be able to cancel from your Cloud Butler account at any time, and Pro stays on until the end of the period you paid for.
I think someone else connected my account
Delete every app-specific password you don't recognise at account.apple.com, change your Apple ID password, and email us so we can help check.